Findings from the Go365 Five-Year Study1 are based on data collected from July 2011 through June 2016, the first five years the program was implemented company-wide at Humana, Inc.® The objective of the study was to examine engagement in the program and its impact on factors such as employee health, healthcare costs and usage, and productivity.
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Go365® is a wellness and rewards program in which members earn Points for completing various healthy lifestyle activities, including online educational assessments, preventive screenings, and fitness activities. Points accumulated define a member’s Status in the program (Blue, Bronze, Silver, Gold, and Platinum) and some of these Points can be redeemed for rewards. The more members engage in Go365, the more Points they can earn.
In an analysis of risk factors among Go365 members, we looked at data from more than 10,000 Humana employees over the course of five years. The first two years were used as a baseline period and the last three years made up the analysis period.
Between Years 3 and 5, members were more likely to report eating more fruits and vegetables, exercising more a week, experiencing lower levels of stress, and being non-smokers.
Between Years 3 and 5, biometric data showed that members were more likely to have healthy ranges of high-density lipoprotein (HDL) cholesterol, blood glucose, blood pressure, and triglycerides.
Similar to the Employee Health Analysis above, we looked at healthcare claims and usage trends among Go365 members over the course of five years, using the first two years as a baseline and the last three as the analysis period.
In Year 5, high-engaged members paid an average of $116 less in healthcare than low-engaged members.
In Year 5, on average, high-engaged members had 35 percent fewer emergency room visits and 30 percent fewer hospital admissions than low-engaged members.
To measure productivity, we split up the members by their Go365 engagement level and looked at the number of Unhealthy Days* they reported in an annual well-being survey 2.
By Year 5, high-engaged
members reported 55 percent
fewer Unhealthy Days than
low-engaged members.
